Skill diversity: Leveraging differences to become a better team

skills diversity
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Diversity is a common topic nowadays. In a world marked by globalization and finding strength in our differences, it has become the star of many headlines in the media. This concept has come into the spotlight with topics related to key characteristics like race, ethnicity, disabilities, gender, age, religion, and sexual orientation.

However, diversity not only has a social impact on the way we interact with one another at the workplace by brandishing the values of respect and tolerance, but It can also have a significant impact on the labor market regarding functionality, productivity and performance.
If social impact still doesn’t convince you to incorporate and promote this value in your organization, let us give you 5 strong reasons why diversity is key to have the best team in the market.

Innovation and creativity

Although finding candidates with the appropriate set of skills for a specific role is a priority, your workforce can reap the benefits of working among a diverse group of individuals with varied talents and experiences. By sharing different abilities, complementary skills and previous experiences, your employees will broaden their perspective towards the different situations and issues they encounter on a daily basis.

Having different opinions and skill sets will encourage interaction among peers and promote creativity, allowing teams to develop multifaceted projects and highly productive ways of addressing a problem; in less time and of higher quality.

Higher job satisfaction and a bigger talent pool

Inclusivity will make your employees feel satisfied and happier at the workplace. This will keep them motivated and encourage them to go the extra mile. When your workers feel like they have a voice, they feel more confident in their abilities, leading them to make better decisions and improving their performance.
This morale boost will not only have an impact on the way your organization works, but on your brand. When others notice the level of satisfaction of those working under your wing, it will make you more appealing to your talent pool, lower your turnover and raise your employee retention rate.

Mutual mentoring and teamwork

Another advantage of having a multifaceted team is that everyone can learn from their peers and continue growing. Since skills are not age-exclusive, even the oldest of your workers can learn something from the rookies; taking advantage of the skilled Millennials and Gen Z joining the workforce.
Your entry-level workers will feed on the knowledge and experience of your seniors, and learn new ways of addressing issues. Mixing the new with the old in consonance with complementary skills can lead you to unexpected yet profitable solutions.

Flexibility and awareness

Being a forward-thinking company that accepts different professional viewpoints and expertise will increase your employees’ loyalty towards you. Being aware and respecting their differences, expertise and lifestyles will contribute to having a less stressful work environment and develop a sense of belonging that will translate into a higher productivity and functionality.

At the same time, being aware of your workforce’s needs will encourage them to pay it forward by offering a better service and attention to your costumers’ requests.

Service tailoring

Having a diverse set of workers will help you segment your marketing strategies and manage customers concerns more effectively by providing a specialized and customized service. At the same time, this will benefit your relationship with suppliers, and help you access and understand new communities to which you can offer your services.

Do not limit your workforce to the confines of a specific set of skills. Respect creative autonomy and recognize the valuable expertise of those professionals under your responsibility. Diversity is key in this dynamic and ever-changing world. Broaden your perspective to achieve greater success.

Grace Cattini
Online Copy & Content Writer